Partner Experience (PX) is a measure that businesses can use to gauge the health and profitability of their various partner or reseller relationships.
Ensuring strong PX can drive sales, boost partner satisfaction, strengthen partner relationships, enhance your reputation and find it easier to offer more effective support.
These were all goals Cortell Technologies wanted to achieve. As Gerard Healy notes,
“we really wanted to improve our company processes to be more efficient and we wanted to utilise our cloud services more.
This meant we were looking to support and communicate with our partners via one channel, that was private, that promoted our brand, services, and reduced our call outs.”
Luckily, Cortell Technologies found Follco. Our partner experience platform provides vendor’s established partners with access to resources and services that would not typically be available for them, or more difficult to access, otherwise.
Gerard agrees, saying
“we now use Follco to share agreements, user manuals, promotions, additional services and support. We have a seen an increase in office productivity, and revenue, because we can now share & host sensitive company info with our approved partners”.